Telephone Healthcare Service now offered by as COVID-19 Outbreak Continues

As an emergency measure to ensure uninterrupted care to the area, Community Mental Healthcare is now providing select services by telephone.

Effective March 23, 2020, CMH will begin offering individuals the opportunity to remain at their residence and receive services via the telephone. Services available by telephone include psychiatry, nursing, counseling, case management, and primary care. Crisis Intervention remains available by phone or in person 24/7 within Tuscarawas and Carroll counties.

This new service delivery method allows individuals needing services to connect with their providers while adhering to health and safety directives set by the State of Ohio to deter the spread of the coronavirus, COVID-19.

These services are being covered by nearly all health insurers. To learn more about these services or to determine if your insurance covers telephone counseling services, call CMH at 330.343.6631.

“Our state legislature has acted quickly to ensure individuals in communities across Ohio can continue to have access to necessary healthcare without risking further exposure to COVID-19,” said JJ Boroski, Executive Director of Community Mental Healthcare. “Our administrative team at CMH has worked incredibly hard to ensure our agency was ready to implement telephone services immediately upon hearing we could proceed with telephone services.”

Boroski said all CMH and health center locations also remain open for regular office visits.

“All employees are having their temperatures checked in the morning as they enter the building,” he said. “All other individuals entering the building also undergo a screening process to determine any health risks.”

Boroski said the agency will continue to communicate any service delivery changes or service options on the agency’s Facebook page. Individuals currently utilizing services will be contacted personally if any changes to their current treatment occur.

CMH and the health center accept Medicaid, Medicare, and private insurance. A sliding- fee scale (self-pay) is available for those who may not be covered otherwise. All ages are welcome.

With over 50 years of service to the community, Community Mental Healthcare, Inc. is headquartered at 201 Hospital Dr., Dover, Ohio 44622. CMH also has offices in New Philadelphia and Carrollton. The organization offers behavioral health, substance abuse, crisis, primary care and dental services. Community Mental Healthcare services are partially funded, in whole or in part, by the Alcohol, Drug Addiction and Mental Health Services Board of Tuscarawas and Carroll Counties and the Health Resources and Service Administration (HRSA).

For more information about Community Mental Healthcare, visit or call 330.343.6631.