Frequently Asked Questions

Am I able to receive services at Community Mental Healthcare and Community Family Health Center?
At Community Mental Healthcare and Community Family Health Center, we accept Medicaid, Medicare, and most private insurances. A sliding-fee scale (self-pay) is available for anyone who may not be covered otherwise.

Do I have to be a patient at Community Mental Healthcare to receive services at the health center?
You do not have to be a current patient at CMH to make an appointment at the health center. Both services are available to anyone in the community. Please note: Some behavioral health services include a referral to the health center for dental exams, physicals, blood tests, well-women check-ups, etc.

I don’t have Medicaid/Medicare/private insurance. Can I still receive services at Community Mental Healthcare or Community Family Health Center?
A sliding-fee scale is available to anyone who does not have a health care coverage plan. Additionally, we have an Enrollment Specialist who can help you determine possible health care plans that work best for you and your family. If you have questions about your current health care coverage or would like to enroll in Medicaid, seek assistance in the open-enrollment process on healthcare.gov, or have general questions about your coverage, call 330.343.6631 and ask to speak with our Enrollment Specialist.

Which Medicaid plans do your agency accept?
In Ohio, there are five options for Medicaid Managed Care Plans: Buckeye Health Plan, CareSource, Molina Healthcare, Paramount Advantage, and United Healthcare. Community Mental Healthcare and Community Mental Healthcare accept all forms of Medicaid offered in Ohio.

Does Community Mental Healthcare provide transportation services?
Community Mental Healthcare does provide transportation for some services. There also are a number of local transportation services located in Tuscarawas and Carroll Counties. To learn more about transportation options available in your area, call 330.343.6631.

If you have any questions, please contact us.